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Managed Services

Managed Services

Pressure on IT will persist.
Everyone’s looking to IT to create business value and innovation. But you’re short on resources. How do you pull that off? A cloud and managed services provider can help.

The right vendor should show you that it can provide skills, processes and resources that exceed your in-house capabilities. Does it have what it takes to help your business transform?

Private Cloud
Public Cloud
Helping to control costs with flexible, customizable managed services

Server Managed Services—integrated managed infrastructure
Improve availability and reduce costs with a rich, flexible portfolio of IT monitoring and management services

In today’s interconnected, technology-driven world, IT infrastructures are continuing to grow in size and complexity. As a result, infrastructure management has become a critical priority for Networking Implications of Virtualization - Data Center Services with IBMorganizations across the globe. But without the necessary resources to proactively monitor and manage a complex multivendor environment, many organizations are at risk for system downtime, reduced revenue and diminished brand reputation.

Your organization may need to increase operational efficiency to better respond to rapidly changing business requirements, but may need the necessary tools and skills to do so. IBM Server Managed Services – integrated managed infrastructure provides a suite of customizable services to help monitor and manage your infrastructure and improve availability while keeping your assets within your premises. We can help drive down infrastructure management costs using virtualization, automation, a proven toolset and our delivery method.

Whether you need assistance with a few specific tasks or you are looking to source an end-to-end infrastructure management solution, our modular service delivery enables you to select and pay for only what you need. We can deliver services on your premises or from an IBM facility or both. Our hybrid delivery model combines our vast network of global delivery centers with the convenience of local resources.

Our service packages are designed for flexibility and can include monitoring only or monitoring and management of servers, storage and backup, networks, databases, middleware and groupware and can include event management, advanced performance and capacity management, detailed reporting and other enhanced capabilities.

* Services are delivered in partnership with IBM, IBM SoftLayer and IBM Global Technology Services.